Lead and coordinate the response to major incidents, establishing clear command and communications.
Own the Problem Management process, driving root cause analysis and corrective actions.
Own and improve the IT Change Management process, ensuring governance and compliance.
Baringa is a global consulting firm that partners with leaders to drive change and create value. With over 2,000 people in the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding.
Design, build, and configure Epic Cadence software to support clinical, administrative, financial, and operational workflows.
Analyze workflows and their relationship to the technical environment.
Support implementations, testing, QA, and training for assigned products.
We are a comprehensive academic health system with eight hospitals and over 180 clinics, providing world-class care. We employ over 43,000 people and foster a collaborative community where expertise is valued and uniqueness celebrated.
Own incident management end to end for Loomi, leading live incidents as Incident Manager through restoration.
Design and implement a unified incident process across products, and own incident communications for customers and executives.
Establish Problem Management from scratch, including root cause analysis and a known error database.
Bloomreach is building the world’s premier agentic platform for personalization, using AI agents to transform the customer journey. It powers personalization for over 1,400 global brands, with a virtual-first culture of freedom and trust.